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If you are not satisfied with your purchase, you may return it within 3 days of the delivery date for a full refund or exchange.
To be eligible for a return, the product must meet the following conditions:
Some items are non-returnable due to hygiene and safety reasons. These include:
If you would like to return an item, please contact our customer support team at [email protected]. Provide your order number, a description of the item, and the reason for the return. We will respond within 48 hours with instructions on how to proceed.
Once we receive and inspect your returned item, we will notify you via email. If the return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 2 business days.
We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us at [email protected].
Shipping costs for returning items are the responsibility of the customer unless the return is due to a mistake on our part (e.g., wrong item sent).
If you haven’t received a refund yet, first check your bank account. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at [email protected].
Only regular-priced items may be refunded. Sale items cannot be refunded unless otherwise noted.
If you have any questions regarding returns, refunds, or exchanges, please contact us at [email protected].